And when speaking to the rep- she said "Give it two weeks". After calling about my card getting declined- I decided to provide my case number for this issue. I have called in two more times, requesting this bank letter, with no solution. It's now July, and I still haven't received it. Third- I requested a formal bank letter from them in March. So, now I wanted to address another issue that had yet to be resolved. After I was assured that the transaction would go through again, and to try in an hour. Normally other banks send a notification asking if you're attempting to make a transaction.Not this account. no indication was made letting me know that. Who told me the problem was resolved, and that my card was getting declined for "Protection". When calling Customer service, after 45 minutes on the phone with them- I had to get switched over to an actual Green Dot Bank representative. (I had PLENTY of money in there to make these payments) I was trying to pay invoices- and I couldn't because my card was getting declined. And when you, there is a significant lag time, making conversations difficult.
(A feature that comes free with other business banking accounts) Second- Your debit card gets declined continuously, and getting a hold of customer service is a pain. First off- You can't send money to people without first upgrading to their Bill Pay option. why not have everything consolidated right? Wrong.
Quickbooks checking sounded like a good idea, because hey. (Linking an external trusted bank account works just fine). It just leads to more frustration than the 1% interest is worth. For those of you considering using Quick Book Checking- Don't do it. All you see are Ads and get promotional emails.Ģ. Even when you already have a paid subscription. They are constantly trying to sell to you. Find another accounting system that is reliable, this way you can prevent all of this aggravation, I had not choice but to give us on my case and not have access to my business data because they acted like they don't really care if you are running a business or not.ġ. I just want to give you a suggestion: Don't trust on Intuit or Quickbooks when it comes to your accounting needs because sooner or later they will let you down. I could continue writing about this but I want to be respectful of your time. I asked to the second tech named Lady why did we needed to repeat all these steps again if this was a security issue, she says we needed to do it because apparently this was a login issue. The critical part of this is that I spoke to Angela and she told me that the security team was going to follow up on this, when I called after 72 hours they never noted anything on my case. We tried this three times and did not work, they won't even allow a an upload from my photos on my cell, which could had being a solution.
The second tech support told me that in order for them to change the email which they believe is the issue I needed to change my email and that I needed to complete a form and after this I was going to receive a text message on my phone to take a picture and upload my driver license.